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A GRA-Based Method for Evaluating Medical Service Quality.
Aijun Liu
Xingru Guo
Taoning Liu
Yan Zhang
Sang-Bing Tsai
Qiuyun Zhu
Chao-Feng Hsu
Published in:
IEEE Access (2019)
Keyphrases
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service quality
detection method
objective function
support vector machine
data analysis
significant improvement
response time
user satisfaction