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Multivariate analysis of determinants of Internet banking use in European Union countries.
Ksenija Dumicic
Anita Ceh Casni
Irena Palic
Published in:
Central Eur. J. Oper. Res. (2015)
Keyphrases
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european union
internet banking
customer satisfaction
hong kong
service quality
security analysis
data envelopment analysis
security threats
fraud detection
social context
e government
perceived risk
service providers
smart card
security requirements
key management