Identifying product features from customer reviews using hybrid patterns.

Khairullah Khan Baharum Baharudin Aurangzeb Khan

Published in: Int. Arab J. Inf. Technol. (2014)

Keyphrases

customer reviews
product features
opinion mining
automatically extracting
sentiment analysis
positive or negative
customer satisfaction
product reviews
user generated content
opinion words
information retrieval
positive and negative
artificial intelligence
text categorization