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Information Technology Exception Messages: A Proposed Set of Information Elements and Format for Consistency and Informativeness.
T. S. Amer
Jo-Mae B. Maris
Published in:
Int. J. Technol. Hum. Interact. (2010)
Keyphrases
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information technology
small number
information sources
information systems
multimedia
structural information
contextual information
text messages
data mining
information content
information sharing
information processing
domain knowledge
prior knowledge
case study
web services
metadata