Participatory Design of Public Sector Services.
Alan HartmanAnshu N. JainJay RamanathanAntonis RamfosWillem-Jan van den HeuvelChristian ZirpinsStefan TaiYannis CharalabidisA. PasicT. JohannessenPublished in: EGOVIS (2010)
Keyphrases
- public sector
- participatory design
- e government
- public services
- service delivery
- government services
- lessons learned
- information sharing
- design decisions
- information and communication technologies
- public organizations
- public administration
- digital government
- electronic government
- learning technologies
- cooperative learning
- service oriented
- private sector
- web services
- educational technology
- concept learning
- governmental organizations
- artificial intelligence
- digital libraries
- decision making
- information systems