Modeling Business Insights into Predictive Analytics for the Outcome of IT Service Contracts.
Aly MegahedGuang-Jie RenMichael FirthPublished in: SCC (2015)
Keyphrases
- predictive analytics
- business intelligence
- exploratory data analysis
- data mining applications
- data mining
- similar problems
- data warehousing
- information systems
- commercial data mining
- predictive model
- decision making
- business process
- end users
- data analysis
- management system
- business processes
- data clustering
- open source
- business rules
- data warehouse
- enterprise architecture
- machine learning
- intelligence analysis
- databases
- web services