Knowledge Management and Intellectual Capital in the Logistics Service Industry.
Vincenzo Del GiudicePietro EvangelistaPierfrancesco De PaolaFabiana FortePublished in: KSEM (2016)
Keyphrases
- intellectual capital
- knowledge management
- organizational learning
- competitive advantage
- case study
- logistics service
- service level
- knowledge sharing
- technological innovation
- supply chain
- information technology
- knowledge engineering
- human capital
- e government
- real world
- knowledge management systems
- decision making
- information systems
- online learning
- software engineering