How knowledge contributor characteristics and reputation affect user payment decision in paid Q&A? An empirical analysis from the perspective of trust theory.
Yang ZhaoYu ZhaoXini YuanRuoxin ZhouPublished in: Electron. Commer. Res. Appl. (2018)
Keyphrases
- trust model
- trust evaluation
- domain knowledge
- decision making
- knowledge acquisition
- knowledge base
- reputation information
- user interface
- conceptual framework
- end users
- knowledge based systems
- current situation
- user preferences
- decision theory
- trust management
- making decisions
- information overload
- reputation models
- user model
- domain experts
- user interaction
- knowledge discovery
- knowledge representation
- expert systems
- user experience
- electronic commerce
- prior knowledge
- cognitive effort