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Information Technology Process Improvement Decision-Making: An Exploratory Study from the Perspective of Process Owners and Process Manager.

Sandy A. LampKathleen M. HargissCaroline Howard
Published in: Int. J. Strateg. Inf. Technol. Appl. (2012)
Keyphrases
  • decision making
  • information technology
  • process improvement
  • knowledge management
  • image quality
  • process model