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Reengineering Effectiveness and the Redesign of Organizational Control: A Case Study of the Inland Revenue Authority of Singapore.
Sia Siew Kien
Boon-Siong Neo
Published in:
J. Manag. Inf. Syst. (1997)
Keyphrases
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organizational learning
information systems
case study
information technology
test bed
control theory
decision making
control system
data acquisition
optimal control
database
hong kong
process control
legacy systems
business process reengineering