Research on Customer Satisfaction Evaluation Index System of Manpower Dispatch Industry.
Xiao-qing BiMang YuFangfang ZhangPublished in: ICEE (2010)
Keyphrases
- customer satisfaction
- core competence
- service quality
- online shopping
- user satisfaction
- evaluation method
- marketing strategies
- customer retention
- customer service
- comprehensive evaluation
- customer reviews
- study proposes
- product design
- customer data
- bp neural network
- world wide
- human resources
- commercial banks
- website