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A Mixed Methods Analysis of the Adoption and Diffusion of Chatbot Technology in the German Insurance Sector.
Davinia Rodríguez Cardona
Oliver Werth
Svenja Schönborn
Michael H. Breitner
Published in:
AMCIS (2019)
Keyphrases
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significant improvement
computational cost
data processing
statistical analysis
data sets
machine learning
neural network
image processing
higher education
machine learning methods
technology adoption