Collaboration with users of innovative healthcare services - the role of service familiarity.
Carsten SchultzPublished in: Int. J. Serv. Technol. Manag. (2009)
Keyphrases
- mobile services
- rapidly in recent years
- end users
- context aware services
- value added services
- service providers
- service offerings
- shared information
- internet services
- service oriented
- service discovery
- web services
- online services
- service composition
- user requests
- user groups
- web environment
- network resources
- service requests
- service oriented architecture
- context aware
- information services
- mission critical
- user centric
- personalized services
- increasing number of users
- ubiquitous computing environments
- service delivery
- physical location
- service quality
- network services
- social communities
- cloud services
- access points
- sharing information
- mobile applications
- service management
- ubiquitous environment
- single user
- resource providers
- service platform
- grid infrastructure
- user satisfaction
- information flows
- computing environments
- mobile technologies
- exchange information
- user mobility
- content providers
- user communities
- cross organizational
- user profiles
- product information
- home care
- loosely coupled
- mobile terminals
- service selection
- healthcare delivery
- information seeking
- service requirements
- customer service
- access control
- social media