A positive deviance approach to eliminate wastes in business processes: The case of a public organization.
Pavlos DeliasPublished in: Ind. Manag. Data Syst. (2017)
Keyphrases
- business processes
- business process
- workflow management systems
- business environment
- business objectives
- business partners
- inter organizational
- process management
- business requirements
- web services
- enterprise wide
- process model
- business transactions
- competitive advantage
- business process reengineering
- business process models
- business goals
- organizational structure
- ws bpel
- business process management
- workflow systems
- workflow management
- business rules
- business applications
- knowledge management
- information systems
- public administration
- virtual organization
- model driven development
- decision making
- data mining