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Measurement and evaluation of media user satisfaction in KM enterprises based on CFPR and cloud model.
Hongyun Luo
Xiangyi Lin
Yi Niu
Published in:
J. Intell. Fuzzy Syst. (2022)
Keyphrases
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user satisfaction
cloud model
multimedia
information systems
service quality
perceived usefulness
knowledge management
customer satisfaction
quality assessment
structural equation modeling
objective measures
web search
perceived quality
user perceptions