E-government Service Adoption by Citizens: A Literature Review and a High-level Model of Influential Factors.
Claudie-Ann Tremblay-CantinSehl MellouliMustapha Cheikh-AmmarHager KhechinePublished in: Digit. Gov. Res. Pract. (2023)
Keyphrases
- e government
- high level
- electronic government
- literature review
- service delivery
- government services
- conceptual model
- public services
- public sector
- public administration
- government organizations
- web services
- government websites
- government agencies
- digital government
- developing countries
- end to end
- data warehouse
- federal government
- decision making
- influential factors