Determinants of User Ratings in Online Business Rating Services.
Syed Ashiqur RahmanTazin AfrinDon AdjerohPublished in: SBP (2015)
Keyphrases
- user ratings
- online services
- collaborative filtering
- internet enabled
- recommender systems
- prediction accuracy
- service quality
- service delivery
- tourism industry
- online marketing
- service providers
- service management
- rating prediction
- business partners
- electronic commerce
- product reviews
- web services
- service oriented
- financial services
- business processes
- end users
- user preferences
- matrix factorization
- service composition
- business activities
- marketing campaigns
- cold start
- data mining
- business intelligence
- e government
- mobile services
- opinion mining
- collaborative filtering algorithms
- personalized recommendation
- business models
- user model
- search engine
- missing data