Understanding online review helpfulness in omnichannel retailing.
Shuiqing YangYusheng ZhouJianrong YaoYuangao ChenJune WeiPublished in: Ind. Manag. Data Syst. (2019)
Keyphrases
- online reviews
- sentiment analysis
- product reviews
- online learning
- neural network
- electronic commerce
- sentiment classification
- homeland security
- case study
- machine learning
- opinion mining
- online product reviews
- database
- deeper understanding
- human beings
- literature review
- social media
- evolutionary algorithm
- multi agent systems
- website
- information systems
- data mining
- data sets
- real time