Email adaptation for conflict handling: A case study of cross-border inter-organisational partnership in East Asia.
Joyce Yi-Hui LeeNiki PanteliAnne Marie BülowCarol HsuPublished in: Inf. Syst. J. (2018)
Keyphrases
- cross border
- government services
- email messages
- spam filtering
- government agencies
- electronic mail
- case study
- information and communication technologies
- spam detection
- instant messaging
- north america
- enron email
- knowledge discovery and data mining
- recent advances
- mailing lists
- knowledge management
- learning community
- information technology