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Towards an Interdisciplinary View on Service Science - The Case of the Financial Services Industry.
Michael Fischbach
Thomas Puschmann
Rainer Alt
Published in:
FedCSIS (2011)
Keyphrases
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financial services
artificial intelligence
risk management
competitive advantage
computer science
web services
low income
economic development
banking services
information sharing
service quality
researchers and practitioners
policy makers
service providers
response time
software engineering
e learning