Experience Report: Correcting System Failure in a COTS Information System.

Scott A. Hissam

Published in: ICSM (1998)

Keyphrases

information systems
third party
decision support
user experience
distributed information systems
information technology
health care
machine learning
limited resources
root cause
inter annotator agreement
hidden markov models
computer systems
user satisfaction
learning curve
highly reliable
success or failure