Takeout Service Automation With Trained Robots in the Pandemic-Transformed Catering Business.
Ting-Yu LinKun-Ru WuYou-Shuo ChenWei-Hau HuangYi-Tuo ChenPublished in: IEEE Robotics Autom. Lett. (2021)
Keyphrases
- telecommunications industry
- service delivery
- service management
- mobile robot
- business models
- business process
- service provision
- business intelligence
- enterprise systems
- data mining
- customer service
- business processes
- service providers
- web services
- decision making
- multi robot
- information systems
- management system
- electronic business
- business applications
- information services
- real world
- public health
- online services
- service oriented architecture
- business rules
- web service composition
- humanoid robot
- mission critical
- process automation
- marketing campaigns
- competitive advantage
- cooperative
- training set
- service composition
- data warehouse
- service oriented
- data quality
- knowledge management
- enterprise application integration
- end users
- strategic decisions
- svm classifier
- multilayer perceptron
- service quality
- training process
- service discovery
- human robot interaction