Bi-objective optimization of a queueing model with two-phase heterogeneous service.
Chia-Huang WuDong-Yuh YangPublished in: Comput. Oper. Res. (2021)
Keyphrases
- queueing model
- steady state
- arrival rate
- service times
- service systems
- single server
- stationary distribution
- finite capacity
- call center
- waiting times
- queueing systems
- arrival process
- heavy traffic
- state dependent
- queue length
- queueing networks
- service rates
- finite buffer
- random walk
- queueing theory
- fluid model
- poisson process
- single server queue
- service quality