Organizational learning: enabling self-organized knowledge logistics for a health insurance company.
Peter MambreyVolkmar PipekMarkus RohdeMarkus WonPublished in: CSCL (2002)
Keyphrases
- organizational learning
- health insurance
- health care
- knowledge management
- knowledge sharing
- intellectual capital
- implicit knowledge
- product development
- subject matter
- domain knowledge
- organizational structure
- case study
- collective learning
- patient safety
- information technology
- decision trees
- information systems
- databases