An Interview Report on Users' Perception about the Usability Performance of a Mobile E-Government Application.
Azham HussainEmmanuel O. C. MkpojioguNorzila IshakNurhidayah MokhtarZhamri Che AniPublished in: Int. J. Interact. Mob. Technol. (2019)
Keyphrases
- e government
- user centered
- electronic government
- public sector
- developing countries
- federal government
- information communication technology
- digital government
- user interface design
- public administration
- government services
- technical solutions
- government agencies
- mobile devices
- user experience
- inter organizational
- artificial intelligence
- government organizations
- public services
- end users
- user satisfaction
- smart phones
- mobile applications
- mobile phone
- data collection
- knowledge management
- mobile services
- governmental organizations
- information management
- united nations
- public institutions
- service delivery
- social media
- user interface
- web pages
- decision making