Co-creating Through Robotic Process Automation - The Role of Consultants in a Public Sector Automation Journey.
Björn JohanssonFredrik SöderströmPublished in: TDIT (2022)
Keyphrases
- process automation
- public sector
- e government
- software evolution
- information sharing
- current practices
- electronic government
- information and communication technologies
- digital government
- service oriented architecture
- workflow management systems
- case study
- real time
- information management
- public administration
- private sector
- information systems
- business process
- databases