The challenging meet between human and artificial knowledge. A systems-based view of its influences on firms-customers interaction.
Marialuisa SavianoMarzia Del PreteJens MuellerFrancesco CaputoPublished in: J. Knowl. Manag. (2023)
Keyphrases
- artificial systems
- human users
- information technology
- human operators
- human interaction
- expert systems
- domain knowledge
- knowledge base
- learning systems
- knowledge management
- knowledge based systems
- human machine
- human robot
- human experts
- intelligent systems
- management system
- knowledge discovery
- cognitive models
- data mining
- intelligent behavior
- human communication
- human interactions
- real world
- human beings
- knowledge sharing
- human computer interaction
- user interaction
- computer systems
- distributed systems
- learning environment
- information systems