Digital services in the 21st century: a strategic and business perspective [book review].
Piotr CholdaZbigniew HulickiPublished in: IEEE Commun. Mag. (2018)
Keyphrases
- st century
- strategic management
- service delivery
- service management
- knowledge management
- business partners
- educational technology
- decision making
- web technologies
- internet technology
- business opportunities
- business intelligence
- web services
- mission critical
- competitive environment
- business processes
- customer service
- business goals
- learning in higher education
- business process
- business strategy
- early years
- information systems
- software engineering
- service providers
- business models
- operational decisions
- business activities
- service composition
- business environment
- business analytics
- information technology
- experiential learning
- case study
- coming years
- electronic commerce
- service oriented
- formal education
- challenges facing
- end users
- e government
- digital content
- business intelligence tools