User Attitudes to E-Government Citizen Services in Europe.
Jeremy MillardPublished in: Int. J. Electron. Gov. Res. (2006)
Keyphrases
- e government
- government services
- service delivery
- public services
- public sector
- governmental organizations
- public administration
- service provision
- end users
- service offerings
- developing countries
- online services
- digital government
- electronic government
- government agencies
- government information
- government websites
- knowledge management
- information sharing
- user friendliness
- federal government
- user interface
- government organizations
- inter organizational
- service oriented
- context aware
- information systems
- software piracy
- public organizations
- secure information sharing
- internet access
- user satisfaction
- cost effective
- information technology
- web services
- united states
- service providers
- data management
- website