From e-Government to e-Governance: A Survey of the Federal and Cantonal e-Policies in Switzerland.
Olivier GlasseyJean-Loup ChappeletPublished in: EGOV (2003)
Keyphrases
- e government
- public sector
- government agencies
- federal government
- electronic government
- government services
- public administration
- developing countries
- digital government
- service delivery
- federal agencies
- knowledge management
- information sharing
- inter organizational
- information systems
- government organizations
- public services
- information infrastructure
- digital archives
- private sector
- case study
- artificial intelligence
- governmental organizations
- presidential election