An application for detecting network related problems from call center text data.

Ibrahim Onuralp Yigit Engin Zeydan Ahmet Feyzi Ates

Published in: BlackSeaCom (2017)

Keyphrases

related problems
text data
call center
text mining
text classification
text documents
high dimensional
structured data
document collections
service level
electronic commerce
high dimensional data
database
cloud computing
knowledge representation
knowledge base
data mining