Rural Outsourcing: Delivering ITO and BPO Services from Remote Domestic Locations.
Mary C. LacityErran CarmelJoseph W. RottmanPublished in: Computer (2011)
Keyphrases
- service providers
- business process
- web services
- transaction costs
- location information
- home appliances
- service oriented architecture
- business processes
- information systems
- service composition
- physical location
- information technology
- end users
- service oriented
- social capital
- mobile phone users
- rural areas
- remote access
- access points
- developing countries
- service quality
- real time
- service discovery
- context aware
- information society
- ubiquitous computing
- risk management
- information services
- mobile applications
- supplier selection
- mobile devices