Keyphrases
- queueing model
- steady state
- arrival rate
- finite capacity
- stationary distribution
- service systems
- queueing systems
- service times
- waiting times
- state dependent
- queue length
- call center
- single server
- queueing networks
- markov chain
- independent and identically distributed
- arrival process
- finite buffer
- queueing theory
- random walk
- service rates
- heavy traffic
- asymptotically optimal
- end users
- fluid model
- poisson process
- response time
- bayesian networks