User Interface Consistency Across End-User Applications: The Effects on Mental Models.
John W. SatzingerLorne OlfmanPublished in: J. Manag. Inf. Syst. (1998)
Keyphrases
- end users
- mental models
- user interface
- application development
- epistemological beliefs
- web applications
- learning strategies
- user experience
- situation awareness
- user requirements
- user driven
- travel information
- business intelligence
- user interaction
- decision process
- data sets
- mental representations
- user friendliness
- search tools
- expert systems
- databases