Product Reviews: A Benefit, a Burden, or a Trifle? How Seller Reputation Affects the Role of Product Reviews.
Hongpeng WangRong DuWenqi ShenLiangfei QiuWeiguo FanPublished in: MIS Q. (2022)
Keyphrases
- product reviews
- sentiment analysis
- opinion mining
- sentiment classification
- product features
- information sources
- consumer reviews
- online product reviews
- online reviews
- user generated
- sentiment polarity
- customer reviews
- user generated content
- electronic commerce
- text mining
- natural language processing
- social media
- social networks