The EMA system: a CTI based e-mail alerting service.
Domagoj FrankHrvoje LucicMiljenko OpsenicaJuraj PuksecMihaela ZicStanislav BrajkovicVlatka MaricicPublished in: IEEE Commun. Mag. (2000)
Keyphrases
- service providers
- management system
- service quality
- web services
- service oriented
- spam filtering
- service discovery
- communication medium
- instant messaging
- service systems
- memory space
- smart card
- senior citizens
- electronic mail
- processor sharing
- service management
- databases
- heavy traffic
- single server
- customer satisfaction
- service composition
- information services
- multimedia