An Approach to Sentiment Analysis -the Case of Airline Quality Rating.
Esi AdebornaKeng SiauPublished in: PACIS (2014)
Keyphrases
- sentiment analysis
- online reviews
- opinion mining
- product reviews
- sentiment classification
- rating prediction
- text classification
- sentence level
- text mining
- multi aspect
- social media content
- sentiment lexicon
- positive or negative
- public opinion
- product features
- collaborative filtering
- collective classification
- user generated
- knowledge representation
- recommender systems
- machine learning