Violated factors in building citizen-centric e-government websites: insights from the performance of the federal, state and local governments websites in Malaysia.
Seng Boon LimKamalia Azma KamaruddinPublished in: J. Syst. Inf. Technol. (2023)
Keyphrases
- e government
- government services
- government websites
- website
- public sector
- secure information sharing
- electronic government
- government information
- government agencies
- digital government
- federal government
- developing countries
- business process change
- public administration
- knowledge management
- decision making
- service delivery
- web pages
- internet access
- web content
- government organizations
- data mining
- online services
- information technology
- factors influencing
- information sharing