Trust in AI Chatbots: The Perceived Expertise of ChatGPT in Subjective and Objective Tasks.
Alisa ScharmannAnnika RidderTristan KühnSophie WellerNicole KrämerPublished in: HHAI (2024)
Keyphrases
- expert systems
- artificial intelligence
- subjective evaluation
- case based reasoning
- knowledge representation
- objective measures
- subjective quality
- quality metrics
- information systems
- ai technologies
- trust model
- intelligent systems
- human observers
- user acceptance
- management system
- knowledge base
- trust evaluation
- john mccarthy