Information System for the Intellectual Assessment Customers Text Reviews Tonality Based on Artificial Neural Networks.
Nicolay RudnichenkoSvetlana AntoshchukVladimir VychuzhaninAndrii BenIgor PetrovPublished in: ICST (2020)
Keyphrases
- artificial neural networks
- information systems
- text retrieval
- free text
- using artificial neural networks
- customer satisfaction
- back propagation
- neural network
- computational intelligence
- online reviews
- information technology
- customer behavior
- keywords
- textual data
- database
- user satisfaction
- information retrieval
- genetic algorithm ga
- potential customers
- customer preferences
- customer service
- health care
- text mining
- data mining
- databases