Information Systems Effectiveness: A User Satisfaction Approach.

James Y. L. Thong Chee-Sing Yap

Published in: Inf. Process. Manag. (1996)

Keyphrases

user satisfaction
information systems
information quality
service quality
information technology
structural equation modeling
perceived quality
user perceptions
search experience
databases
learning outcomes
perceived usefulness
kolmogorov smirnov