Factors Affecting the Realisation of Benefits from CRM Packaged Software-based Work Systems.
Phillip FreemanPeter B. SeddonPublished in: PACIS (2004)
Keyphrases
- factors affecting
- high end
- factors influencing
- computer systems
- key factors
- management system
- software development
- commercial software
- computing systems
- distributed systems
- heterogeneous systems
- neural network
- software implementation
- perceived usefulness
- real time systems
- software maintenance
- software tools
- software systems
- learning systems
- expert systems