New Bots - The Influence of a Conversational Agent's Rookie Personality on Users' Satisfaction.
Fabian HildebrandtAlfred Benedikt BrendelAlan R. DennisAgrim SachdevaPublished in: ICIS (2023)
Keyphrases
- conversational agent
- user satisfaction
- conversational agents
- user interface
- personality traits
- end users
- social influence
- information sources
- recommender systems
- user interaction
- novice users
- information overload
- user perceptions
- human communication
- viral marketing
- multiple users
- emotional state
- collaborative filtering
- human users
- log files
- online communities
- daily life
- intelligent agents
- website