Competition in Service Industries with Segmented Markets.
Gad AllonAwi FedergruenPublished in: Manag. Sci. (2009)
Keyphrases
- network effects
- competitive market
- enterprise systems
- service providers
- web services
- electronic commerce
- service oriented
- information technology
- double auction
- heavy traffic
- service quality
- service discovery
- loosely coupled
- international competition
- customer service
- single server
- mobile services
- semantic web services
- service oriented architecture
- information services
- end users