Encouraging User-Generated Content with a Conceptional Social Media Communication Process Model.
Isabel AngerChristian KittlPublished in: Int. J. E Entrepreneurship Innov. (2012)
Keyphrases
- process model
- user generated content
- social media
- process mining
- business processes
- business process
- user generated
- user comments
- online social
- social media data
- petri net
- social networking
- online forums
- social networking sites
- instant messaging
- business process models
- social media content
- workflow management systems
- social media sites
- online social networks
- social networks
- formal models
- data analysis
- databases
- control flow
- association rules