Big data technology and ethics considerations in customer behavior and customer feedback mining.
Xin DengPublished in: IEEE BigData (2017)
Keyphrases
- customer behavior
- big data
- transactional data
- data driven decision making
- web logs
- customer base
- data processing
- customer segmentation
- knowledge discovery
- customer service
- massive datasets
- cloud computing
- customer data
- data analysis
- behavior patterns
- data management
- big data analytics
- historical data
- business intelligence
- business analytics
- social media
- web mining
- log files
- website
- data mining technology
- data mining
- text mining
- data mining techniques
- decision making
- data mining methods
- customer satisfaction
- credit card
- database
- user interface
- information systems
- data sets