Organisations and Vanilla Software: What Do We Know About ERP Systems and Competitive Advantage?
Erik FosserOle LeisterCarl Erik MoeMichael NewmanPublished in: ECIS (2008)
Keyphrases
- competitive advantage
- erp systems
- knowledge management
- enterprise resource planning
- business processes
- customer relationship management
- business information
- business analytics
- competitive environment
- service quality
- strategic advantage
- market competition
- information systems
- query processing
- software engineering
- software systems