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Testing a Dual-Process Theory of Supportive Communication Outcomes: How Multiple Factors Influence Outcomes in Support Situations.

Amanda J. HolmstromGraham D. BodieBrant R. BurlesonJennifer D. McCulloughJessica J. RackLisa K. HanasonoJennifer G. Rosier
Published in: Commun. Res. (2015)
Keyphrases
  • decision process
  • factors influencing
  • factors that influence
  • face to face communication
  • end users
  • computational model
  • information technology
  • diffusion process