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Change Priority Determination in IT Service Management Based on Risk Exposure.
Jacques Philippe Sauvé
Rodrigo Santos
Rodrigo Rebouças
Antão Moura
Claudio Bartolini
Published in:
IEEE Trans. Netw. Serv. Manag. (2008)
Keyphrases
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risk management
data sets
machine learning
risk factors
database
high risk
decision making
information technology
risk averse
preemptive scheduling