Sustainable CRM for Mobility Services based on SOA architecture.
Ammar MemariBenjamin Wagner vom BergJorge Marx GómezPublished in: ITEE (2011)
Keyphrases
- service oriented architecture
- web services
- service integration
- service oriented
- seamless integration
- loosely coupled
- multi tiered
- loose coupling
- service architecture
- management system
- multi tier
- service composition
- service provision
- reference architecture
- layered architecture
- business processes
- mobile networks
- grid services
- relationship management
- business process
- network architecture
- agent based architecture
- service providers
- service discovery
- network services
- business applications
- business continuity
- lightweight
- smart city
- middleware architecture
- service management
- customer relationship management
- software architecture
- mobile agents
- context aware
- dynamic reconfiguration
- network infrastructure
- agent technology
- mobile applications
- ad hoc networks